The 10 steps of your trip with Terra Group

What happens between your first contact with us and your arrival?

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1

The first contact

We receive your your request and a travel advisor your unique point of contact, will contact you to discuss it.

4

Deposit receipt confirmation

This can take up to two weeks, no worries!

7

Help with your trip preparation

In order to help you prepare your trip, we send you tips and useful information.

10

Send us your feedback

Once you are back home, you will receive a feedback form. Your impressions and comments are very important to us.

2

Desigining your itinerary

You exchange with your advisor, destination expert, and build together the best itinerary for you.

5

Confirmation of your hotels

We book the hotels you have selected. If they are fully booked, we will offer you an alternative of the same category.

8

Travel book

You get a detailed travel book that includes your trip's day by day schedule.

3

Confirming your trip

That's it, you are satisfied! All you need is to put down a 30% deposit to confirm your trip, and to send us back the filled out information form.

6

Final payment

Your departure is coming up soon! You will have to settle your final payment and think about packing up your suitcases.

9

Your arrival

We get in touch with you as soon as you arrive and remain available 24/7 all throughout your trip.

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Are going to plan a trip soon?

Build your customized trip with our team of travel experts.

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